Please read these terms and conditions carefully before using this site.
Sugaring treatments are supplied by The sugared and Bronzed Compnay Ltd , trading as Sugaring London and herewith referred to as Sugaring London (whose registered office is Unit 111 Canalot Studios , 222 Kensal Road, London, W10 5BN and whose registered company number is 10735912, subject to the following express Terms.
In these Terms, “we”/”us”/”our” means Sugaring London , and “you”/”your”/”yours” means you, the customer. These Terms together with our booking confirmation (which may be oral or written) constitute the contract (“the Contract”) between us for the supply of services to you. The Contract shall not be varied in any way whatsoever unless agreed in advance in writing between the parties.
Our online booking facility works by showing the availability and price of classes on the date and time you select. Availability changes dynamically as and when bookings are made or cancelled by clients.
It is your responsibility to ensure that you have made your booking and payment correctly.
Should you choose to book and pay by telephone, the price of the class you select will be the same as that displayed online.
You can pay for your treatment or package using credit or debit card. By choosing to make a booking online, you will be asked to select the appointment time and date you wish to book. Once you have selected an appointment day and time, you will then be automatically directed to a page on which you will be asked to enter your payment details.
Please note that the price paid by you for is non-refundable unless you cancel your booking 24 hours or more before the time and date of the treatment . For package all prices are final and credits are non-refundable if cancelled more than 1 month after purchase. Note: Special offer purchases or temporary deals are non-transferable.
You may cancel your booking at any time without charge so long as you do so 24 hours or more before the date and time of the class you have booked.
To cancel a booking, you can also call us on 02072438273 or e-mail us at the studio where you have your booking.
Please note our cancellation policy is strict. To avoid unnecessary charges to your account please notify us no less than 24 hours before your scheduled appointment. Cancellation less than 24 hours pre appointment will be charged in full (100 % of your total treatment cost).
Clients will generally be allowed a 5-10 minute grace period. If you are late, we may not be able to complete the entire treatment. If you arrive more than 10 minutes late your appointment may be rescheduled in order to meet the needs of those who are on time for their pre-reserved visit. If this happens it will be considered a missed appointment and 100% of the booked treatment charge will apply to your account. Please remember that your appointment is reserved for you and only you. Thank you for your understanding.
Refund : Any services received will be deducted from the original package price at the now current full rate and a £12 administrative fee will apply. . The administration charge is to cover relevant banking costs and charges that were paid when the original transaction was carried out and also for processing the refund. Any remaining monies owed will be refunded to the original credit card or company issued check to the original purchaser within 15 business days.
Example: if you purchased a package of 3 bikini sugaring treatment and only used 1 treatment , the refund calculation will be calculated as follows: a standard bikini session costs £50 therefore your refund will be £135 (for the package of 3 bikini treatments – £50 = £85 – £12 admin fee = £73 refund.
In the event that we cancel your booking, we will contact you by e-mail or telephone and offer you the choice of: having the treatment returned to you; or being transferred to an alternative date and time.
If you have special needs, we ask that you advise us of your requirements by telephone on 0207 243 8273 before you make a booking online. You can help us ensure we will be able to meet your needs by contacting us at least 48 hours in advance of the date and time of the appointment you wish to book.
It is your sole responsibility to check with your doctor or medical practitioner about your suitability for our sugaring service and to obtain his/her written consent where necessary.
Personal belongings are brought onto the Studio premises at the Member’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.
We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms, if the delay or failure was due to any cause beyond our reasonable control, including, but not limited to, Acts of God, explosion, flood, tempest, fire or accident, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T. viruses, difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery.
These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit to the exclusive jurisdiction of the English courts.
Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
www.sugaring.london is a site operated by The sugared and Bronzed Company Ltd (“We”). We are registered in England under company number 10735912 and have our registered office at Unit 111 Canalot Studios , 222 Kensal Road, London, W10 5BN Our VAT number is 305226735
We are a limited company.
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
We and/or our clients (as appropriate) are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright and intellectual property laws and treaties around the world. All such rights are reserved.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Use of, or inability to use, our site; or
Use of or reliance on any content displayed on our site. If you are a business user, please note that in particular, we will not be liable for:
Loss of profits, sales, business, or revenue;
Loss of anticipated savings;
Loss of business opportunity, goodwill or reputation; or
Any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to make any use of content on our site other than that set out above, please contact firstname.lastname@example.org
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
To contact us, please email email@example.com
Thank you for visiting our site.